Effective Date: March 1, 2026

Zen Caregiving Project (“Zen Caregiving Project,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, make a donation, register for an event or program, sign up for communications, or otherwise interact with us online.

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described here.

1. Scope of This Policy

This Privacy Policy applies to information collected through our website and related digital services, including forms, donation pages, event registration pages, email sign-up forms, and other online interactions operated by or on behalf of Zen Caregiving Project.

This Policy does not apply to third-party websites, platforms, or services that may be linked from our website or that we use to process payments, host events, or deliver communications, except to the extent described in this Policy.

2. Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use our website, and information we receive from trusted service providers acting on our behalf.

A. Information You Voluntarily Provide

We may collect personal information you choose to submit, including your name, email address, mailing address, phone number, donation details, event or program registration information, and account login credentials if an account feature is made available.

We may also collect any information you include in messages, contact forms, applications, surveys, or other communications you send to us.

B. Donation and Payment Information

If you make a donation, register for a paid event, or complete another transaction through our website, payment information is generally processed by a secure third-party payment processor. We do not store full credit card numbers or complete payment card details on our own servers.

We may receive limited transaction details from our payment processors, such as the date, amount, payment status, and partial payment method information needed for recordkeeping, receipts, and donor support.

C. Automatically Collected Information

When you visit our website, we may automatically collect certain technical and usage information, including your IP address, browser type, operating system, device type, device identifiers, pages viewed, time spent on pages, referring website, approximate location derived from IP, and general browsing or interaction data.

We may collect this information through cookies, pixels, scripts, log files, analytics tools, and similar technologies.

D. Information from Service Providers and Partners

We may receive information from vendors that support our website operations, fundraising, communications, analytics, and audience measurement. This may include engagement data, form submission confirmations, transaction status updates, and marketing or audience insights.

3. How We Collect Information

We collect information in several ways:

​

• when you enter information into forms on our website

• when you make a donation or register for a program or event

• when you contact us directly

• when you subscribe to emails or newsletters

• when you browse our website and interact with pages, buttons, forms, and content

• when our service providers collect and return information to us in support of website performance, analytics, communications, or outreach

4. How We Use Your Information

We may use your information to:

​

• process donations and provide confirmations or receipts

• register you for classes, programs, events, or newsletters

• communicate with you about our offerings, updates, resources, and fundraising efforts

• respond to inquiries, requests, and support needs

• manage donor, participant, and subscriber records

• improve our website, content, services, and user experience

• measure engagement and understand how visitors use our website

• protect the security and integrity of our systems

• prevent fraud, misuse, or other unauthorized activity

• comply with legal, regulatory, accounting, and reporting obligations

• carry out other mission-related operational, educational, or administrative functions consistent with this Policy

We do not sell or rent your personal information to third parties for monetary compensation.

5. Communications

If you sign up for our mailing list, make a donation, register for an event, or otherwise provide your contact information, we may send you newsletters, program updates, event information, educational resources, fundraising messages, and administrative communications related to your relationship with us.

You may opt out of marketing emails at any time by using the unsubscribe link included in those messages or by contacting us directly. Even if you opt out of marketing communications, we may still send you transactional or administrative messages, such as donation receipts, registration confirmations, policy updates, or responses to your inquiries.

6. Cookies, Analytics, and Similar Technologies

We use cookies and similar technologies to operate our website, remember user preferences, understand website traffic, measure performance, improve content, and support outreach and communications.

These technologies may collect information about your device, browser, interactions with our pages, and general usage patterns over time.
You can manage cookies through your browser settings. Depending on your location, you may also be presented with a cookie consent or preferences tool that allows you to accept, reject, or customize certain categories of cookies. Disabling cookies may affect some website functionality.

7. RB2B and Related Data Processing Activities

We use third-party tools and service providers, including RB2B and related data partners or vendors, to better understand website traffic, identify business or organizational interest, and support lawful marketing and outreach activities.

When you visit or log in to our website, cookies and similar technologies may be used by these partners or vendors to connect your website activity with other information they or their partners already maintain, which may include information associated with an email address. Based on that matching or enrichment activity, we or service providers acting on our behalf may use the resulting information to inform marketing, outreach, analytics, or audience development efforts.

Where legally required, this activity should be governed by a consent mechanism or cookie preferences tool. You may also opt out of certain advertising or contact-related uses connected to this processing by using the Retention.com opt-out page. If applicable, and particularly if international company-level identification features are enabled, you may also use the RB2B GDPR opt-out page to request that your personal data not be collected for those purposes.

We do not use this information to make decisions that produce legal or similarly significant effects about individuals.

8. How We Share Information

We may share personal information only as reasonably necessary for the purposes described in this Policy, including with:

• service providers that help us process donations, host our website, send emails, manage forms, provide analytics, administer events, or maintain records

• professional advisors, such as legal, accounting, or compliance professionals, where needed

• regulators, law enforcement, courts, or other authorities when required by law, subpoena, legal process, or to protect rights, safety, and property

• a successor entity or affiliated organization in the event of a merger, restructuring, reorganization, or transfer of assets, subject to appropriate safeguards

We require service providers to handle personal information in a manner consistent with applicable confidentiality, privacy, and security obligations.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, including providing services, maintaining donor and participation records, complying with legal and accounting obligations, resolving disputes, and enforcing our agreements.

Retention periods may vary depending on the nature of the information and the reason it was collected.

10. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online platform, transmission method, or storage system can be guaranteed to be completely secure. For that reason, while we strive to protect your information, we cannot guarantee absolute security.

11. Third-Party Links and External Services

Our website may contain links to third-party websites, donation processors, registration tools, social media platforms, or other external services that are not controlled by Zen Caregiving Project.

We are not responsible for the privacy practices, policies, content, or security of those third parties. We encourage you to review their privacy policies before providing information to them.

12. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through our website.

If we learn that we have inadvertently collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

13. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, subject to applicable law. These may include the right to:

​

• request access to personal information we hold about you

• request correction of inaccurate or incomplete information

• request deletion of certain personal information

• object to or restrict certain processing activities

• withdraw consent where processing is based on consent

• opt out of marketing communications

To exercise these rights, please contact us using the contact details below. We may need to verify your identity before completing certain requests, and some rights may be limited by law.

14. International Visitors

If you access our website from outside the United States, please be aware that your information may be collected, transferred, stored, and processed in the United States or in other jurisdictions where our service providers operate.

By using our website and providing your information, you acknowledge that your information may be transferred to and processed in countries that may have data protection laws different from those in your country of residence.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, technical, or regulatory changes.
When we do, we will post the revised version on this page and update the Effective Date above. Your continued use of the website after changes are posted constitutes your acknowledgment of the revised Policy.

16. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Zen Caregiving Project
601 Van Ness Avenue
Suite E3-802
San Francisco, CA 94102

Email: info@zencaregiving.org